Fundamentals of Business Intelligence (FBI) Practice Exam

When measuring team performance, what does a lack of trust suggest about team dynamics?

1. High collaboration levels

2. Potential for conflict

3. Effective communication

4. Improved morale

The correct answer is: Potential for conflict

A lack of trust in team dynamics often indicates a potential for conflict among team members. When trust is diminished, individuals may become more guarded, leading to miscommunications and misunderstandings. This environment can foster competition rather than collaboration, prompting team members to operate in silos instead of working together toward common goals. Consequently, when trust is absent, team members might question each other’s intentions or abilities, which can escalate into conflicts over responsibilities, decision-making, and resources. In healthy team dynamics, trust facilitates open communication and collaboration, allowing members to address issues constructively. Conversely, the absence of trust can be a precursor to unhealthy interactions that detract from the team's overall effectiveness. This understanding is crucial for anyone aiming to assess or improve team performance.